Job Vacancy – Experienced Insurance Account Handler
We are looking to add an experienced insurance account handler to our brokerage family. If you think that could be you, please review the job description below and apply via the Indeed link below, for more info you can always email us or contact us through one of our various social media connections.
Job description
As a small successful family run broker based in Bude, Cornwall, we are seeking to hire a customer account handler to join our growing team. Our brokerage provides a variety of general insurance services including products for business, hospitality, motor, household, personal, and travel insurance.
The candidate must have at least 2 years commercial insurance experience, personal lines insurance experience would be a bonus. On-going training will be provided, along with optional CII exam progression. A good background education is required.
The role will require advising new customers on a range of general insurance products (hospitality, guest houses and similar is a niche area we provide), searching & placing quotations with suitable insurers, handling all customer queries including mid-term changes, claims, and managing renewals.
You will be dealing with customers face to face, via telephone, post and email. Generating new customer leads and cross-selling, collecting payments and handling direct debits, chasing outstanding documentation, payments and similar and keeping records up to date.
General day to day office operating duties would be expected i.e. some cleaning, going to the post office, locking doors at the end of the day etc
Desired characteristics include 2+ years knowledge of the commercial insurance industry, plus personal lines, (ideally within a broker environment) an ability to work under pressure by yourself and part of a team, enthusiastic and hard working, good communication and negotiating skills, being able to work under own initiative, good computer literacy (with experience using the Open GI insurance computer software an advantage but no essential), well presented, friendly, with the ability to get on well with others, ability to prioritise and organise workload efficiently.
The position would be office based in our high street branch in the seaside town of Bude, Cornwall with occasional customer site meetings so having a car and full UK license preferable.
Hours of working: Mon-Fri 9am-5pm, plus Saturday mornings (every other week) 9am-12pm.
Holidays: 28 days annual leave, including bank/public holidays.
Salary: Dependent on experience.
Job Types: Full-time, Permanent
Salary: £17,000.00 to £22,000.00 /year
Application deadline: 18/07/2021
Job Types: Full-time, Permanent
Salary: £17,000.00-£22,000.00 per year
COVID-19 considerations:
To keep our staff as safe as possible we have installed perspex screen barriers on all tables, hand sanitiser is provided, face masks are available and social distancing measures have been brought in including a current max of 2 customers in at a time.
APPLY FOR POSITION VIA INDEED HERE:
https://uk.indeed.com/job/insurance-account-handler-bc3b748499b28e7e
